Returns & Exchanges
At ReGen Total Wellness, we are committed to your satisfaction and offer a 30-day window for returns on most products to ensure you find the right fit for your health journey. Items must be returned in their original packaging and unused condition to qualify for a full refund.
Initiate Your Request
Log into your customer account or visit our online returns portal with your order number and email address to start the process.
Prepare Your Package
Securely pack the items in their original boxes and include all documentation to ensure a smooth inspection process upon arrival.
Ship the Items
Affix the prepaid shipping label provided via email and drop off your package at any authorized carrier location.
Receive Your Refund
Once our wellness team inspects the returned items, your refund will be processed back to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing